Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
MSA Solutions offers ideal shipping methods for any requirement. Be it low priced through USPS, more quickly via Fedex Express or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Warehouse if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
At MSA Solutions, we value your satisfaction. If your product meets the quality standards but you wish to return it, you have the right to cancel your purchase made online within 14 days of receiving the product.
To ensure eligibility for a return, please keep the product in its original condition and packaging as much as possible.
If the item has been unpacked or tested to verify its functionality, this will not automatically void your right to request a refund.
In cases where the product has been damaged or destroyed through no fault of the customer, you still retain the right to terminate the contract and request a refund.
We aim to make the return process simple, transparent, and fair for all our customers.
Return Conditions
Please note that a product cannot be accepted for return if any of the following components are missing:
The complete set of accessories or equipment
The original purchase receipt issued by MSA Solutions
The warranty card (if applicable)
A service department report describing any identified defect (if applicable)
Refunds for eligible returns will be processed in accordance with applicable laws and within the timeframes defined by current regulations.
FAQs
We understand that waiting for your order can be frustrating. At MSA Solutions, we believe that clear communication and regular updates are key to keeping our customers informed and satisfied.
Once your order is placed, you’ll receive a confirmation email with your order details. As soon as your package ships, you’ll receive a tracking link so you can monitor its progress in real time.
If you haven’t received your order within the expected delivery window or haven’t received tracking details, please contact our support team — we’ll promptly investigate and provide an update.
At MSA Solutions, we do our best to ensure your orders reach you as quickly as possible, even during holidays. However, please note that delivery schedules may be affected by national holidays or courier service delays.
You’ll receive a confirmation email and a tracking link once your order has been shipped, allowing you to monitor its progress at any time.
If your order is delayed due to a holiday period or courier constraints, our support team will keep you informed and assist with any updates regarding your delivery status.
Yes, MSA Solutions delivers to most regions. To confirm whether we deliver to your area, simply enter your postcode at checkout — our system will automatically verify delivery availability.
If your location is outside our standard delivery zones, please contact our support team, and we’ll do our best to arrange an alternative shipping option.
We’re always expanding our delivery network to ensure our products reach customers across more areas.
At MSA Solutions, we offer next-day delivery on most items within eligible locations. Availability depends on product type, stock levels, and your delivery postcode.
To check if your order qualifies for next-day delivery, simply review the shipping options at checkout. Orders placed before our daily cutoff time are usually dispatched the same day.
If next-day delivery isn’t available in your area, we’ll provide the fastest possible alternative shipping option.
